Returns and Refunds

Refund policy

Since our Website offers tangible, unique customised goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.  In the event of a defective or incorrect item being delivered we do offer a replacement free of charge.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to

This document was last updated on October 30th, 2020